In the meeting room of bus No.40, more than ten residents from Jing'an Temple
Community had a dialogue with drivers and conductors on bus No.40. "When there
re not so many passengers, you can adjust the temperture of air-conditioner."
"When passengers get on, drivers had better advise the not to block the paying
machine so that other passengers can get on quickly." Secretary of the party
committee of the bus route Zhang Weiguo was busying writing down the
suggestions. In the past five years, there has been more than 10 such meetings,
during which more than 30 pieces of suggestion have been put forward and 12 of
which has been adopted.
These residents are the counselors invited by bus No.40. In 1999, in order to
improve the lefl of administration and operation, the warm-hearted residents of
Jing'an Temple Community were invited to be the "Specially-invited Supervisor"
to follow the operation of the bus in disguise. They collect the opinions of
passengers and write them down as suggestions to the bus route. The number of
the team has increased from 6 to 20, and 3 of them are high school students.
These counselors usually go out regularly as teams. In the past, the dusbin
on the bus was in the middle. Wang Jiqin found out that when the bus was
crowded, the dusbin always fell over. So so suggest to hide the dusbin behind
the door and to fix it on the ground. Once, Gu Hongmei followed the bus to
terminal. She not only stepped onsome rubbish, but also noticed some illegal
advertisement on the bus plates. She suggested that the environment t the bus
stops also reflect the leval of administration of the bus route and shouldn't be
neglected. These suggestions are soon adopted. Now, every morning, the drivers
and conductors will clean the terminal station and open the bus window for
ventilation before work. Also, they tied some fans on the seats of the bus.
Microphone is also equipped on the bus so that drivers can make suggestions to
passengers on time. Many passengers said that they felt happy and relaxed to
take bus No.40.
At the moment, these counselors give their priority to giving helping hands.
they encourage young people to give seats to senior citizens and pregnant women.
They correct those who throw away rubbish on the bus and they pass the
difficulties of drivers and conductors to the passengers. As a bridge of
communication, they have established a nice environment on the
bus.