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Housekeeping company provides high standard services for expats

    Domestic help is now easier to find for foreigners in Putuo thanks to Yinuo Housekeeping, a company that promises high standard services for expats.

    The company was founded 10 years ago by Fang Zhen, who was also a housekeeper herself. She decided to expand business especially among foreigners, according to her own experience.

    Fangs first customer came in 2007, since when her business began to take off. For the communication and efficiency at work, she started to learn English and required her employees to improve on the language skill, too.

    Now over 95 percent of her customers are foreigners, including governmental officials and executives in cross-border enterprises working in Shanghai.

    She bridges the need and demand and also helps settle disputes between the customers and the housekeepers.

    The ability to provide satisfactory services and the language skills of Fangs housekeepers have won her many customers.

    "Housekeeping is not only about cleaning and all the other chores, but also the comprehensive ability to find solutions for the employers," said a housekeeper surnamed Yang.