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Shanghai residents' job satisfaction improves: Survey
01.24.2018

    Job satisfaction among Shanghai residents improved in 2017 according to a sample survey recently conducted by Shanghai Human Resources and Social Security Bureau.

    Based on a sampling among 6,500 local residents in 80 neighborhoods and villages, the job satisfaction index last year reached 144.0 out of a total of 200, up 1.7 percentage points from the previous year.

    Among the respondents, 22.9 percent felt highly satisfied with their employment; 66.9 percent felt satisfied. The combined index went up 1.5 percentage points. And 2.5 percent of the respondents were dissatisfied or very dissatisfied with their employment, down 1.4 percentage points.

    Among all the factors affecting job satisfaction, the respondents rated the relationships at their workplace as most satisfactory, scoring 149.8 or up 3.4 percentage points; and they were least satisfied with promotion opportunities, which was rated at 133.6; and the satisfaction index with income was 135.3, up 0.7 percentage points.

    The survey shows that the employees are always anxious about promotion opportunities, especially those in their early 30s and have 5-10 years of working experience. The survey also indicated that employers should design a reasonable staff promotion system to meet their needs for promotions.

    The average monthly income of the surveyed entrepreneurs stood at 11,000 yuan (US$1,718), 1.7 times of the average monthly income of staff and workers in the city. And the entrepreneurs had rather higher job satisfaction and even higher incomes than the city's average monthly income.

    Among the respondents, the highest satisfactory industries were cultural innovation, sports, and entertainment, which were rated at 149.4, up 3.3 percentage points than last year; and respondents from financial industries gave a rating of 148.6, up 1.0 percentage point.

    Respondents from transportation, logistics, and postal industry had the lowest satisfaction rate of 141.0, down 0.1 percentage points.

    The survey also shows that higher education background is often related to higher job satisfaction. In the job market, the applicants with higher education are on the rise every year, with job openings that require junior college degrees and above accounting for 40 percent. Applicants with higher academic degrees often enjoy more employment choices.

    The survey also indicates that the more jobs a respondent has changed, the lower his or her employment satisfaction will be. Among the respondents, 30 percent had never changed jobs, and their satisfaction rate reached 145.5; 33.5 percent had changed jobs once, and their rate was 144.4; and 1.6 percent of the respondents had changed jobs for more than five times and their rate was 141.6.

    The survey also points out that the freedom to choose one's job and career is a benchmark for a free market economy, but frequent job changes might affect the employers' operation and increase the management costs. For the employees, frequent job change is unhelpful for accumulating work experience and might jeopardize their career development.